From first visit to next booking
Welcome new players, then invite them to play again. A consistent follow-up keeps the next game on their radar.
KEEP PLAYERS COMING BACK
A great first game.Will they book again?
Players enjoy their visit, but another booking does not happen by itself. CourtPilot helps your padel club stay in touch at the right moments, without your team remembering every follow-up.
Connected to Playtomic. Messages from your padel club.
Player follow-upActive
First booking
EmailA warm welcome
Wait 5 days
EmailTime for another game?
Email•••
CourtPilot × your padel club
Your next match starts here
Good to see you on court. Ready to play again?
Find your next game- Follow up after the first booking
- Reconnect with inactive players
- Bring quieter hours into view
Who comes back if they never hear from you again?
Your team welcomes players, manages courts and helps at reception. Meanwhile, first-time visitors slip out of view. A booking list tells you who visited; relevant follow-up gives them a reason to return.
WHAT THIS BRINGS TO YOUR PADEL CLUB
Three moments when a message can make a difference.
Follow-up based on player booking behaviour, with a relevant reason to get in touch.
From out of sight to back on court
Contact players who have not booked for a while. Let them know they are welcome and give them a clear route back to your padel club.
From peak-time habits to other playing hours
Introduce your off-peak offer to relevant players. Give a quieter playing time a targeted invitation.
From booking to relevant follow-up.
Players keep booking through Playtomic. CourtPilot uses that behaviour for the email journeys you activate.
- 01
Recognise booking behaviour
CourtPilot processes your Playtomic data and recognises moments such as a first booking or a period without a new booking.
- 02
Send a relevant email
The automation you choose sends a message using your padel club’s name and branding.
- 03
Make the next step easy
The message gives players a clear action, such as booking again or exploring your club’s offer.
Automatic follow-up. Your voice and choices.
You decide which messages fit your padel club. We agree the sender, copy and active automations during setup.
Messages that sound like your club
Adjust the subject and message text. Emails use your club name and branding, with an agreed reply address.
Choose what is active
Select the automations you want to use. You do not need to activate every available scenario.
Respect player preferences
Marketing emails include an unsubscribe option. CourtPilot checks saved communication preferences when sending messages.
COURTPILOT QUESTIONS
Good to know.
We already use Playtomic. What does CourtPilot add?
Playtomic stays your court booking system. CourtPilot uses your booking data to follow up with players and show you what is happening in your padel club. It also covers the group event journey: from enquiry to quote, booking and team handover.
Do we stay in control of the messages?
Yes. You choose which automations to activate and the messages that fit your padel club. For example, a welcome after a first booking, a follow-up email or a message to players who have not booked for a while.
Who do the player emails come from?
Messages use your padel club’s name and branding. During setup, we configure the sender and reply address and verify the agreed sending domain.
Can players unsubscribe?
Yes. Marketing emails include an unsubscribe option. CourtPilot respects saved communication preferences when sending messages.
Can we also send WhatsApp messages?
Automated player follow-up currently uses email. A WhatsApp integration is a possible addition we are exploring based on what clubs need. There is no availability date yet. Tell us during the demo how you would want to use it.
EXPLORE IT FOR YOUR PADEL CLUB
Which players would you like to see more often?
See player follow-up in a demo and explore which moments matter for your padel club.